Built for teams that run on WhatsApp voice notes

Turn WhatsApp voice notes into work that gets done.

Clients send chats and voice notes all day. WickAI turns them into assigned tasks with owners and deadlines, so field service, property, and agency teams never drop a follow-up.

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Built for field service, property, and agency teams

Voice notes become owned tasks

Reply-time goals with SLA visibility

Shared Inbox · Acme Creative3 active members

Client chat · Ada, Retainer Client

Can we push the launch edits live this week?10:02

▶Voice note · 0:41“...update the landing page headline and send the revised quote...”

Replied in 12m · inside SLA

WickAI turned it into tracked work

Update landing page headlineOwner: Sarah · Due today

Send revised quoteOwner: Tunde · Due tomorrow

The Problem

WhatsApp is where work happens. It’s also where it gets lost.

Most teams already manage client requests through WhatsApp, but WhatsApp alone is not built to run your team. Messages get buried, voice notes are hard to track, and important tasks go unassigned.

What teams do today

Current workflow

Client requests pile up in one-to-one and group chats

Current workflow

Voice notes are replayed, but not converted into tasks

Current workflow

Owners are implied instead of explicitly assigned

What goes wrong

Operational risk

“Who is handling this?” keeps repeating in team threads

Operational risk

Follow-up windows are missed without SLA visibility

Operational risk

Managers discover risk only after clients escalate

The Solution

A shared team inbox on top of WhatsApp.

WickAI turns client conversations into structured work your team can track, assign, and complete without forcing your business into an overly complex CRM.

Shared WhatsApp Inbox

Keep every client thread visible, searchable, and assignable across your team.

Voice Note Transcription

Turn voice messages into readable context so requests stop getting lost in playback.

AI Task Extraction

Convert requests into draft tasks your team can confirm, assign, and track.

Assignment & Ownership

Make ownership explicit on conversations and tasks so work has a clear next person.

Response-Time Alerts

Know when conversations sit unreplied or tasks go overdue before clients escalate.

Daily Manager Digest

Get a concise snapshot of pending work, alerts, and team load.

How It Works

From client chat to completed task in minutes

Capture

Connect your WhatsApp business number and receive client chats in a shared team inbox.

Inbox snapshotIncoming requests, voice notes, and ownership state in one view.

Organize

WickAI transcribes voice notes, summarizes requests, and helps convert messages into tasks.

Transcript → task extractionSuggested tasks include owner, due date, and priority for review.

Execute

Assign work, track deadlines, and monitor unreplied conversations before they become problems.

Execution boardTask state, SLA risk, and reply status stay visible for the team.

See the Product in Action

Use Cases

Built for teams that run on WhatsApp

Popular

Field Service & Installations

Turn voice notes from clients and technicians into scheduled, owned jobs for office and on-site staff.

Pain: Field updates arrive fast but stay unstructured.

Outcome: Message-to-task workflows keep office and field aligned.

Property & Facility Management

Coordinate inspections, repairs, and tenant follow-ups with accountability and response timers.

Pain: Service requests stall when ownership is unclear.

Outcome: SLA timers and status views keep follow-ups on track.

Marketing & Creative Agencies

Handle approvals, revisions, and rapid client changes without losing requests in group chats.

Pain: Revision requests get buried in active threads.

Outcome: Every request becomes an assigned task with follow-up tracking.

Design / Development Teams

Convert voice-note requirements into assigned work with clear ownership and due dates.

Pain: Voice requirements are hard to track across collaborators.

Outcome: Transcript-driven tasks keep priorities and owners explicit.

Logistics & Dispatch Teams

Track incoming changes, urgent requests, and assignments from chat-driven workflows.

Pain: Urgent dispatch changes get lost between shifts.

Outcome: Alerted queues and ownership reduce missed handoffs.

Ready to stop losing work in WhatsApp?

Book a demo and see how WickAI turns chats and voice notes into tracked tasks.

We’ll tailor the demo to your workflow.

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